Refund policy

Returns & Refunds

At Vale North, we stand behind the quality of our products.

Returns are accepted within 14 days of delivery.
Items must be unworn, unwashed, unused, and in their original packaging with all tags attached.
Sale items, gift cards, and limited releases are final sale unless they arrive damaged or defective.
Customers are responsible for return shipping costs unless the item was incorrect or damaged upon arrival.
Refunds are issued to the original payment method after the returned item has been inspected. Please allow 5–10 business days for processing.
Order cancellation are available in a 24 hour window starting when the order has been confirmed.

To start a return, contact us at valenorth@protonmail.com.

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